Commonly asked Questions from Customers
Question: Are the bulbs dimmable?
Answer: Our C9 incandescent bulbs are dimmable.
Question: Are these plastic or glass?
Answer: Our C9 incandescent bulbs are made of glass and are breakable.
Question: Are these double or triple dipped bulbs?
Answer: All of our transparent incandescent bulbs are double dipped
Question: What is the wattage?
Answer: Our C9 bulbs are 7 watts
Question: What is the voltage?
Answer: Our C9 bulbs are 130 volts.
Question: What is the actual size of a C9 bulb?
Answer: A C9 bulb measures at 1 ¼” wide, 3” tall, ⅝” base.
Question: What is the base material made of?
Answer: Our C9 bulbs have a nickel coated base.
Question: Will a C9 bulb fit into a C7 bulb socket?
Answer: Although the bulbs look similar, they have different base sizes. The C9 is an E17 base. The C7 is a traditional candelabra base which is classified as an E12 base.
Question: What is an E17 base bulb?
Answer: An E17 base is an intermediate base, it measures at ⅝”.
Question: How long is the lifespan of these bulbs?
Answer: Our incandescent bulbs have a 3000 hour lifespan.
Question: What is the warranty of these bulbs
Answer: 2 seasons or 1 year if you keep them up year round
Question: Are these for indoor/outdoor decoration?
Answer: These can be for both indoor and outdoor use. These bulbs are commonly used for rooflines and large trees on the exterior of the home.
Question: Do these bulbs get hot?
Answer: They are warm to the touch, like all traditional incandescent bulbs.
Question: Are these single replacement bulbs?
Answer: We sell our incandescent replacement bulbs in packs of 25.
Question: Are these UL Listed?
Answer: Our C9 replacement bulbs are not UL listed but comply with all UL Standards
Question: Can these be used in a string I already own?
Answer: 90% of the time this will work. There are 2 points of contact the bulb needs to work; one on the bottom and one on the side. Most of the time our bulbs will work in other strings, so yes I would try it and if they do not work then you may need to replace the string or try a different brand bulb. You will also need to make sure the string can handle the wattage of a 7 watt bulb in each socket.
Question: How many can I string together?
Answer: This particular product is just replacement bulbs. Our strings are sold seperatly. These can be made with green, white, brown or black wire.
Question: What kind of stringer do these lights work on?
Answer: The C9 bulbs will work with a stringer that has an E17 base. The strings come in green, white, brown or black.
Question: Why is the color of the bulb not the exact color as pictured?
Answer: Lighting and background can affect the picture, ie coloring. If you have any questions about the color of the bulb, please reach out to customer service team to receive more information.
Question: Will the color of the bulb be a true red, blue, green, etc.
Answer: The Incandescent bulbs have a white light inside and the bulb is dipped in color. Because the light inside is white, the color on the outside is muted. If you want a true color, please take a look at the LED bulbs, these have a colored light inside as well as the bulb having the same color.
Question: Will the “Black Light” C9 bulb make things glow?
Answer: Even though the name of this bulb is “black light” it does not have the UV properties in it as a normal black light does to make things glow.